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| Avtorstvo: |
Žiga TURK // 1.08 Objavljeno predavanje na znanstveni konferenci
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| Leto: |
1999 |
| Citat: |
TURK, Žiga, LUNDGREN, Berndt. Communication
workflow perspective on engineering work. V: HANNUS, Matti (ur.). Concurrent
engineering in construction : challenges for the new millennium :
proceedings, (CIB Proceedings, publication 236). Espoo: VTT, 1999, str.
347-356, ilustr. |
| Povzetek: |
Information technology can only support concurrent
engineering if engineering works are well understood. The prevailing approach to
do this is process modeling. We found, however, that traditional process
modeling techniques such as IDEFO obscure some aspects of human works, such as
communication, collaboration, coordination, client-worker relations and client
satisfaction and suggest an idealized, problem free view on the engineering
works. We find that the communication workflow approach addresses these
problems. In the paper we provide the theoretical background of this approach
and compare a tool that implements it - Action Workflow - to traditional IDEFO
modeling approach. We found that the observation of the workflow loops between
customers and oerformers provides a good overview of what is going on and
enables the study of optimization and paralelisation of the works while at the
same time maintaining and improving the quality of the services and client
satisfaction [COBISS.SI-ID 1023329]
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| Tipologija: |
1.08 Objavljeno predavanje na znanstveni konferenci |
| COBISS ID |
1023329 Polni zapis iz sistema COBISS |
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Vpisal 2009/06/10 11:56
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